1. Introduction
These Terms and Conditions govern the use of this website and the purchase of products from it.
The website is operated by [Company Name], an Israeli business registered as [Osek Patur / Osek Murshe], located in Israel.
By using this website and placing an order, you agree to these Terms.
Nothing in these Terms derogates from the Israeli Consumer Protection Law, 1981.
2. Products
The website offers clothing, fashion items and related accessories for online purchase.
All product descriptions, images, and prices are presented in good faith.
Minor differences in color or appearance may occur due to screen settings.
All products are subject to availability.
3. Prices
All prices displayed on the website are in New Israeli Shekels (ILS) unless otherwise stated.
Prices include VAT (where applicable).
The Company reserves the right to update prices at any time.
4. Orders
An order is considered completed only after:
- Full payment authorization
- Confirmation email sent to the customer
The Company reserves the right to cancel an order in cases of:
- Incorrect pricing
- Payment authorization failure
- Suspected fraud
5. Payment Methods
You can place an order on our online shop at any time of day. Our website uses reliable and widely recognised SSL protocols, so shopping with us is safe and secure. To place an order or speak to a customer service representative, please call +972 505 86 86 04 (9.00 am to 8.00 pm).
The website accepts:
- Bank Cards: Visa, MasterCard, etc.
- BIT Payment System.
- Other methods available at checkout.
Security: All transactions are processed through secure payment gateways.
Cash on Delivery:
Please note that Cash on Delivery orders require a pre-payment of 70 NIS (via bank transfer or voucher). This amount will be deducted from the total order value.
6. Delivery
We provide door-to-door courier delivery services throughout the country.
Terms and Shipping Fees:
- Delivery Time: Estimated 2–3 business days (up to 7 business days in some cases, unless otherwise specified).
- Shipping Cost: Calculated according to the carrier’s rates and displayed during the checkout process.
Required Information for Ordering:
- Full delivery address.
- Contact phone number.
- Once your order is dispatched, you will receive a confirmation with the delivery details.
Receiving Your Order:
Please inspect your order for accuracy and condition in the presence of the courier before accepting it.
Please note: By signing the delivery receipt (acceptance act), you confirm that the items match your order, are in proper condition, and that you have no further claims against the online store.
Disclaimer:
The company is not responsible for delays caused by courier services or force majeure circumstances.
7. Returns and Cancellations
Customers may cancel a transaction in accordance with Israeli Consumer Protection Law.
Return requests must be submitted within 14 days of receiving the product.
Returned items must be:
- Unworn
- Undamaged
- In original packaging
Refunds will be issued to the original payment method within 14 business days after approval.
Shipping fees are non-refundable unless required by law.
8. Limitation of Liability
The Company shall not be liable for:
- Indirect damages
- Loss of profits
- Delays caused by third parties
Liability shall not exceed the value of the purchased product.
9. Intellectual Property
All content on the website, including images, logos, text and design, is the property of the Company and may not be copied or distributed without written permission.
10. Governing Law
These Terms are governed by the laws of the State of Israel.
Any dispute shall be subject to the jurisdiction of the competent courts in Israel.
